Privacy Policy for Cinezy App
Effective Date: September 13, 2025
Cinezy App ("we," "us," or "our") operates Cinezy App, a mobile application built with Flutter and powered by Firebase, designed for theater goers and movie lovers to purchase snacks, make in-app payments, and book parking spaces at or near theaters. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our App.
By using the App, you agree to the terms of this policy. If you do not agree, please do not use the App.
1. Information We Collect
We collect information to provide and improve our services. The types of information include:
- Personal Information: When you create an account, we collect your email address and name (via Firebase Authentication).
- Location Data: With your permission, we collect approximate or precise location to suggest nearby theaters for snack orders or to book parking spaces.
- Order Data: Information about your snack purchases (e.g., items, quantities) and parking bookings (e.g., time, location), stored via Firebase.
- Payment Information: When you pay for snacks or parking, our third-party payment processor (e.g., Razorpay) collects payment details like card number. We do not store payment details.
- Device and Usage Data: Automatically collected via Firebase Analytics, including device type, OS version, IP address, app usage patterns (e.g., pages viewed, orders placed), and crash reports to improve performance.
We do not collect sensitive information like race, religion, or health data.
2. How We Use Your Information
We use your information to:
- Enable core App functionality, such as processing snack orders, facilitating payments, and booking parking.
- Personalize your experience, such as recommending snacks or nearby parking based on location.
- Improve the App through Firebase Analytics (e.g., analyzing usage to optimize features).
- Send notifications (e.g., order confirmations, parking availability).
- Prevent fraud and ensure security.
- Comply with legal obligations.
3. Sharing Your Information
We do not sell your personal information. We may share it with:
- Service Providers: Google (via Firebase) for authentication, analytics, and database services. Firebase may collect device data on our behalf.
- Payment Processors: Third parties like Razorpay to process payments for snacks or parking.
- Theater or Parking Partners: Limited data (e.g., order details, parking reservation) shared with theaters or parking operators to fulfill your requests.
- Legal Requirements: If required by law, such as in response to a court order.
- Business Transfers: In case of a merger or acquisition.
9. Contact Us
For questions or requests, contact us at: support@thecinezy.com or Cinezy, Gachibowli, Hyderabad, Telangana 500032, India.